F.A.Q

Any questions? We have the answers. Whether you're curious about our products, our services, or looking for usage tips, this section is designed to provide you with all the information you need. Explore the most frequently asked questions to quickly find clear and precise solutions.

FAQ

Find all the answers to your questions in one place.

Nebulizing technology is an advanced method of diffusing fragrances, essential oils, or medications that transforms liquids into a fine mist or nanoparticles without using heat or water. This technique relies on the use of compressed air or ultrasonic vibrations to create a dry and even diffusion. Nebulizing technology is often used in luxury fragrance diffusers, medical inhalation treatments (for medication nebulizers), and aromatherapy, due to its ability to maintain the purity and effectiveness of the diffused liquids.

Ensure the longevity of your fragrance diffuser with regular maintenance and cleaning.

Your fragrance diffuser should be cleaned every two months to ensure optimal performance. Cleaning prevents the buildup of oil residues inside the device, which can affect its efficiency. After a thorough cleaning, you will notice an increase in diffusion strength, allowing your fragrance to fill your space more evenly.

Interior & Exterior

  1. Fill the empty oil bottle provided with your diffuser with at least 5 mm (1/8 inch) of rubbing alcohol.
  2. Screw the alcohol-filled bottle into the diffuser.
  3. Run the diffuser for 15 minutes to allow the alcohol to pass through the device.
  4. Unplug the device and keep it upright. Wipe it with a damp cloth to remove any oil stains. Avoid using harsh or abrasive cleaning products.
  5. Remove the alcohol bottle, insert your chosen fragrance oil, reconnect both parts of the diffuser, and plug it in. You’re ready to diffuse.

They are 100% free of parabens, formaldehyde, color additives, synthetic dyes, and preservatives. We prioritize the safety of all members of your family.

Add a few drops of your favorite Diff fragrance to your steam diffuser to spread the scent. However, it is crucial never to put water in your Diff diffuser, as this could damage your equipment.

Our products are formulated with natural ingredients, but it is always recommended to consult a healthcare professional before using essential oils or fragrances during pregnancy. Some oils may not be suitable for pregnant women, depending on their composition.

However, competitors' devices must use the same nanodiffusion technology. To ensure the best experience with our Diff oils, we strongly recommend using our oils with our Diff diffusers.